ByteVolt Privacy Policy

Introduction

We at ByteVolt respect and value the privacy of everyone (clients/prospects/job applicants/business partners/visitors) visiting our website and are committed to maintaining the privacy and security of the personal information of all visitors to this website. Our Privacy Policy describes the way in which we collect information from and about you, what we do with the information, and other factors like security, your rights, external links, changes, etc.

What information do we collect and how do we use it?

The personal information we collect may include the Visitors name, contact information, IP address, and other relevant data.

Information we collect

We collect personal information when you voluntarily provide it to us. For example, we collect personal information when you request information about ByteVolt’s services, and offerings, subscribe to marketing communications, request support, complete surveys, provide feedback, or sign up for an event or promotional activity. We may also collect personal information from you offline, such as when you attend one of our events, when you interact with our sales representatives through calls, when you contact us or participate in any type of survey, or feedback activities carried out by us. The personal information we collect may include contact information such as your name, address, telephone number, email address, specific user IDs, and passwords. It may also include professional information, such as your job title, department, or job role, as well as the nature of your request or communication. We also collect the information you choose to provide to us when completing any ‘free text’ boxes in our forms (for example, for event sign-up, feedback, or survey requests).

Automatically Collected Information

Some information is automatically collected when you use or access our online portals. This information may include information about the specific device you are using, such as the hardware model, operating system, web-browser, and your Internet Protocol (IP) address/MAC address/device identifier. In some countries, including the European Economic Area, this information may be considered personal information under applicable data protection laws. Data related to how you came to and used our online portals or mobile app; your IP address; device type, and your broad geographic location (e.g. country or city-level location) may also be logged. Your device interaction with our website, including pages accessed and links clicked, information regarding these activities may also be collected. In some countries, including the European Economic Area, this information may be considered personal information under applicable general data protection laws. ByteVolt's website uses cookies to identify their regular and repeating visitors, to know additional information about our use of cookies and other similar tracking technologies, please see our Cookie Notice.

Information from external sources

Observing the applicable laws that permit the collection of information from external resources, we may obtain information about you from third-party sources, such as public databases, resellers and channel partners, marketing partners, and social media platforms. The type of information we may receive from other sources includes company information, job role, and public employment profile, service and support information, information about your product or service interests or preferences, page-view information from some business partners, and credit history information from credit bureaus. We may use the information we receive from you to better understand you and/or maintain and improve the accuracy of the records we hold about you as well as to position, promote, or optimize our products and services to serve you better. We may also use this information to deliver targeted advertising and marketing to you, where permitted by applicable law and in accordance with your advertising/marketing preferences. We may also gain information about you from our affiliated companies required for sales and marketing of our collective products and services.

Information we process on behalf of our customers

During the period when ByteVolt’s customers are using our products and services, they and their end-users may submit or upload information to ByteVolt’s space. This customer content is processed by ByteVolt on behalf of the customer, and our privacy process will be governed as per our contract with our customers. In similar cases, ByteVolt will process such customer content for the purpose of providing the relevant ByteVolt services as per our customer’s instructions. If you have any questions or concerns about how such information is handled, you should contact the person or entity who has contracted with ByteVolt to use the service to host or process this information (e.g. your employer). We will assist by addressing any concerns our customers have related to our contract with them.

Where do we use your information?

We make sure that your personal information can be accessed only by those who really need it to perform their tasks and duties and to share with third parties who have a legitimate purpose for accessing it. We may share your information with third parties in the following cases:

Personal Information

We may share your personal information with third parties, such as vendors, consultants, agents, and other service providers who work on our behalf. In some cases, we may share information with our business partners to provide customers with uninterrupted and quality service. This will be done with the prior consent of the customer. We may use personal information to process service requests, handle orders, and deliver services. We may disclose personal information where we believe it is necessary to protect the vital interests of any person.

Contact Information

We use visitor information to send news/ updates about our company to visitors and to get in touch with them when necessary. We also use the information we collect to improve the content of our websites and as training aids for our employees. Visitors are given the choice at the point when we request their information.

Security

ByteVolt and its service providers take appropriate organizational and technical measures to protect the security and confidentiality of any personal information we process. For example, ByteVolt employs physical access controls, encryption, internet firewalls, intrusion detection, and network monitoring depending on the nature of the information and the scope of processing. ByteVolt team members who may have access to personal information are required to keep that information confidential.

Privacy rights for you

Updating Your Information

If you would like to update personal information that you have provided to us, please write to us at info@bytevolt.io

Marketing Communications

You can opt-out of receiving marketing communications from ByteVolt by clicking ‘unsubscribe’ in any marketing email communications we send you or by sending an email to info@bytevolt.io

Changes

Our business changes constantly, including clauses and regulations. Visitors should check our website frequently to stay informed about recent changes. Rest assured, we will not materially change our policies and practices to make them less protective of information collected in the past without the visitor’s prior consent. Unless stated otherwise, our current Data Privacy Policy applies to all information we have about the visitors.

Third Parties

For your convenience, this page may contain certain hyperlinks to other ByteVolt’s pages, as well as to websites outside ByteVolt. Additionally, you may have linked to our website from another site. We cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from our website. We make no promises or guarantees regarding data collection on hyperlinked pages and on websites not owned by ByteVolt. We recommend checking the policy of each website you visit, or link from, and contacting the owners or operators of such websites if you have any concerns or questions.

Sensitive Information

We will not intentionally collect or maintain, and do not want you to provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs, or other sensitive information.

Children’s Online Privacy Protection

Our services are directed towards users in their business capacity and are not designed for or directed to children under the age of 18. We will not intentionally collect or maintain information about anyone under the age of 18.

Cookies Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. Cookies are generally used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third-party applications like Google Analytics. While cookies enhance your browsing experience, you may prefer to disable them on this site and others. The most effective way to do this is to disable cookies in your browser. Refer to the Help section of your browser or the About Cookies website for guidance on all modern browsers.

Note

We will protect your personal information in accordance with this Privacy Notice wherever it is processed and will take appropriate contractual or other steps to protect the relevant personal information in accordance with applicable laws.